Customer Service Advisor

Trip.com

Customer Support Centre has expanded to include 15 global customer support centres worldwide.By collaborating across all our global sites, we are able to provide customer support in more than 20...

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Customer Service Advisor

Updated 15 hours ago

Company & Location

Trip.com

Edinburgh

📅 2026-04-15

About this role

Customer Support Centre has expanded to include 15 global customer support centres worldwide.By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world.With

About the Company

Trip.com is a leading travel service provider, offering a range of travel-related services globally. The company aims to enhance customer experiences through a robust support system.

Key Highlights

  • ✓ Hybrid working model: 3 days in office, 2 days remote
  • ✓ Communicate in Portuguese and English for diverse customer support
  • ✓ Opportunity to work in a global customer support environment
  • ✓ Focus on delivering empathetic and professional service

💡 Honest Take: While the hybrid model offers flexibility, potential candidates should consider the demands of customer service roles, which can be high-pressure and require strong communication skills.

Apply now →

We may receive a referral fee when you apply through our links.

Quick Info

Company
Trip.com
Location
Edinburgh
Apply for this position →

We may receive a referral fee when you apply through our links.

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