Spécialiste en Protection des ressources

About the position Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental program compliance in their assigned store (s). The APS will drive execution of the Company’s internal and external theft and fraud strategy and utilize several tools to minimize loss to the Company. The APS must demonstrate integrity at all times, respond to and support key AP and operational concerns of all associates and remain focused on store specific business objectives Responsibilities Building Relationships Communicate with APSS (Asset Protection Specialist Supervisor) and MAPM (Market Asset Protection Manager) on internal and external investigations and physical security within the storeMaintain an open channel of communication with store management and all associates.Partner with store management to drive AP issuesDrive a ‘Shrink Elimination’ culture within the store environmentParticipate in the In Focus programCompliance Detain and interview persons apprehended for shoplifting in accordance with local laws and company proceduresDrive execution of store safety programs and validate compliance with company standards and policies.Validate environmental compliance to company standards.Check physical security of The Home Depot facilities to prevent and deter theft/fraudulent activityWrite reports documenting apprehensions and recoveries, preserve evidence and interact with law enforcementRepresent the Home Depot in a professional manner throughout all court-related proceduresBuild Skills and Knowledge Meet all Home Depot and AP training and certification requirementsCreate associate awareness for shrink issues related to internal and external theft, operational deficiencies and physical securityEffectively support the AP TeamPlan Effectively utilize CCTV and exception reports and audit the Electronic Article Surveillance (EAS) systemsTest building alarm systemConduct surveillance when requiredSet challenging objectives and communicate clear expectationsDemonstrate a clear bias for action and a sense of urgency on prioritiesTake ownership of success/failures of initiatives and processes.Understand and use financial indicators/metrics to measure the performanceDecision Making and Doing the Right thing Use sound judgement and makes good decisions in a timely manner.Treat internal customers (Home Depot Associates) with the highest level of responsivenessDemonstrate behaviors and work styles that are consistent with The Home Depot valuesStand up for what is right in the face of opposition at any levelForm and maintain effective partnerships across organizational boundaries to share informationSafety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under \"Worker\".Requirements Communication and negotiate effectively with all levels inside and outside the organizationAbility to analyze situations and resolve issues with innovation and creativity.Proven ability to lead and drive complex projects to completionExceptional Word, Excel, PowerPoint and Microsoft Office knowledge a mustExcellent verbal and written communication skills with the ability to work effectively with people at all levelsStrong work ethic, sense of responsibility and confidentiality, with the ability to work independentlyAbility to accomplish multiple assigned tasks with minimal supervisionMust have access to a vehicleMay be required to travel to various stores in the (market area)High School Diploma or GED1+ year(s) experience as a retail-related Loss Prevention Investigator (or equivalent) preferredWhere applicable, Asset Protection associates are required to maintain a valid and up to date security guard license and/or private investigator license.Nice-to-haves Bilingualism (French/English) an asset