Consumer Relations Manager

Abia State Civil Service Commission

Coordinating the activities of the Customer Service Standards, Customer Enlightenment and Education and Customer Complaints Units.Monitor and ensure implementation of all relevant consumer...

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Consumer Relations Manager

Updated 10 hours ago

Company & Location

Abia State Civil Service Commission

Umuahia

📅 2026-03-16

About this role

Coordinating the activities of the Customer Service Standards, Customer Enlightenment and Education and Customer Complaints Units.Monitor and ensure implementation of all relevant consumer protection laws.Coordinate data collection, analysis, assessment, and monitoring of customer-related operations

About the Company

The Abia State Civil Service Commission oversees public service employment in Abia State, Nigeria, ensuring efficient governance and service delivery.

Key Highlights

  • Lead coordination of customer service standards and education.
  • Ensure compliance with consumer protection laws.
  • Analyze and monitor customer service operations.
  • Address and resolve customer complaints effectively.

💡 Honest Take: This role is crucial for enhancing customer satisfaction, but it may involve dealing with challenging complaints and regulatory requirements.

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Quick Info

Company
Abia State Civil Service Commission
Location
Umuahia
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We may receive a referral fee when you apply through our links.

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