Senior IT Services Engineer - Automation and Incident Lead

Smart Technology Solutions

A leading technology firm in Saudi Arabia is seeking an experienced IT leader to manage incidents and drive improvements.You will lead complex projects, coach teams, and ensure services meet...

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Senior IT Services Engineer - Automation and Incident Lead

Updated 1 hour ago

Company & Location

Smart Technology Solutions

sa

📅 2026-04-16

About this role

A leading technology firm in Saudi Arabia is seeking an experienced IT leader to manage incidents and drive improvements.You will lead complex projects, coach teams, and ensure services meet SLAs.The successful candidate will have a Bachelor's degree in IT, 8+ years in IT support, strong problem man

About the Company

Smart Technology Solutions is a leading technology firm in Saudi Arabia specializing in IT services and support.

Key Highlights

  • ✓ Manage incidents and drive service improvements.
  • ✓ Lead complex IT projects and coach teams.
  • ✓ Ensure compliance with service level agreements (SLAs).
  • ✓ Requires a Bachelor's degree in IT and 8+ years of experience.

💡 Honest Take: This role demands a strong background in IT support and leadership skills, making it suitable for seasoned professionals. However, candidates should be prepared for a high-pressure environment typical of incident management.

Apply now →

We may receive a referral fee when you apply through our links.

Quick Info

Company
Smart Technology Solutions
Location
sa
Apply for this position →

We may receive a referral fee when you apply through our links.

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